AgilePoint Anounces Office 365 and Forms Capabilities at SPC14

Well, it's that time of year again where all the SharePoint product companies trot out to Las Vegas to strut their stuff.

Today, we have a big anouncement from the SPC 2014 Keynote Sponsor, AgilePoint.

AgilePoint - SharePoint Conference New Product Highlights

In this release, there are two things I noticed right away that we've been eagerly awaiting for a long time. 1) AgilePoint support for Office 365 not just as something that can be manipulated by workflow, but in a fully integrated fashion similar to Nintex workflow. 2) An alternative to InfoPath forms that emphasizes responsive web design.

As readers of our blog will know, we're quite fond of AgilePoint's product. One of the difficulties we face in working with it, however is that it didn't really play well with customers working in Office 365. We're happy to see now that is a possibility, and we'll be putting together some demonstrations in the next few weeks, as we definitely want to be able to take this out for a test drive and see what's possible.

Geographically Dispersed SharePoint and Other Collaboration Tools

For those who may have mised the #CollabTalk TweetJam today, hosted by our good pal Mark McGovern @DocPointMark from MetaLogix and Chistian Buckley @BuckleyPlent, we're posting our Q&A from the event.

From the event description:

Many organizations are looking for ways to reduce costs, and improve performance associated with managing SharePoint between geographically-dispersed teams. While many organizations struggle to make their environments highly-available and performant, the breadth of SharePoint content available does not focus on SharePoint in high-performing, high-availability scenarios – and the purpose of this tweetjam is to share some of the community knowledge and expertise for these environments. We're assembling a great panel for this event including MVPs and other industry leaders.
Mark McGovern and Christian Buckley promise a blog about the event soon, to recap the entire conversation. You can also see the full conversation including responses from other participants at http://twubs.com/CollabTalk The tweetjam was also captured using the #CollabTalk hash tag, so you can use the Twitter platform of your choice. 

Q1. What are the top 3 issues geographically dispersed teams face when trying to collaborate?
A1 #1: Disconnected Teams: Updates in the field don’t make it back to the head office and updates at the home office don’t make it to the field.
A1 #2: Latency: Whether you have a single farm in one location, or separate farms with synchronization, somewhere there will be delays in getting data where it needs to go.
A1 #3: Networks: team members may be working in locations with limited bandwidth or inconsistent/poor connectivity.

Lots of chuckles about the poor quality of conference calls, background noise, heavy breathing, etc.

There was also a bit of back and forth about latency and the fact that people not only do not understand the difference between bandwidth and latency - but also most folks cannot tell whether their performance issue is coming from the network or the browser.

It came in a bit late, but I really liked Michael Herman's garden hose metaphor for latency. No, I don't mean, "it's not how long your hose is; its how you use it." In this case its all about how long the hose is; in other words, latency is the time it takes water (information) to get down the hose (internet) after you turn it on. Bandwidth would be the size of your hose I guess, and I need to stop making these metaphors, because I've got a dirty mind - and.. yeah. Movin' on!

Q2. How have social and mobile impacted your worldwide collaboration?
A2 #1: They’ve allowed us to reach out to the community for collaboration - at least as far as the dev and support side.
A2 #2: We are now able to share information with our client as it happens, ex: Tweeting key points of a SharePoint Saturday presentation in real time.
A2 #3: We see more new customers coming from outside of our core operating area, nationwide and abroad.

Q3. What technologies have you found that can improve geographically dispersed collaboration/communication?
A3 #1: Faster and more reliable cellular connections. This applies to broadband too.
A3 #2: Cloud services have come a long way in making this more manageable, ex: SharePoint and Lync Online.
A3 #3: There are also products/appliances and applications that do well to synchronize SharePoint content between farms.

We talked a bit here about the F-5 BigIP. Some folks on the TweetJam have had good success using this appliance. Liquid Mercury Solutions is an F-5 partner. We can sell, service, and implement F-5 based solutions using the BigIP.

We had a great discussion about security, and maybe we can convince HelloItsLiam to participate in a panel specifically about SharePoint security at some point soon. It suffices to say this is a topic that needs some more attention.

Q4. If your team is geographically dispersed, is your best option to move your data to the cloud? Why/why not?
A4: Sometimes: it depends on the type of data and the location of team members.
A4 Why #1: Having data in the could improves access, assuming the cloud provider has distributed their datacenters across a large geographical area.
A4 Why #2: Greater availability to resources - gets around firewalls, corporate networks / VPN, and political boundaries.
A4 Why Not: Some data is too sensitive to store in the cloud without a plan to protect it. Ex: defense, proprietary secrets, healthcare PII.

The cloud is great from some circumstances and not so much for others. If you are on the borderline between these two scenarios and would like to talk to us about securing your sensitive data in the cloud, we are a CipherPoint partner and can develop you a solution using their on premises or in-the-cloud product offerings. By the way, F-5 BigIP is another solution that can enhance cloud security for SharePoint content.

Q5. How do global collaboration teams deal with poor quality bandwidth/connections?
A5 #1: Use asynchronous communication channels like e-mail, Yammer, and Lync instead of Skype, etc.
A5 #2: SharePoint 2013 can reduce the amount of transfer using MDS feature (Minimal Download Strategy).
A5 #3: Develop low-bandwidth tolerant branding (ex: Metro UI) and apps (server side vs. AJAX). There are optimizers for JavaScript and CSS, as well as ways to do this at the firewall/proxy/load-balancer.

Collaboration tools are an indispensable part of today's business world. How many of us could survive without GotoMeeting (or something like it) for example. What starts as a competitive advantage will eventually become the standard by which all businesses are judged, and tools like SharePoint are no exception to this. Someday, all restaurants will be Taco Bell. :-)

Yammer gets a lot of attention, but people are unhappy with the limited (read: "weak") integration between Yammer and SharePoint. In 2012, when Microsoft purchased Yammer, I shelved plans for a Yammer+SP product release in order to see what they would do. Seeing that they have not decided to eat our lunch, Liquid Mercury Solutions has plans to release a stronger Yammer + SharePoint integration solution in the very near future. The best way you can find out about this tool is the subscribe to our blog or newsletter (It's over there in the upper-right part of the page).

I made an additional comment here about using all the tools in the drawer, no silver bullet.

Q6. What are the best ways to maintain multiple systems/versions of your collaboration platform, such as SharePoint?
A6 #1: A communication plan with stakeholders + predictable schedule for updates / merges is essential to make sure everyone knows what they're seeing and how out of date it may be.
A6 #2: Assigning a "system of record" is extremely important to maintain one version of the truth.
A6 #3: There are tools in SharePoint like content syndication, cross-farm publishing, etc. - as well as a variety of third-party tools that fill this need nicely. Syncing at the SQL level is also an option, but less favored than it used to be.

Somebody said that they had 5 versions of a document to maintain. If this sounds like something you have to deal with on a regular basis, talk to us, because we may have a solution that will work for you.

Q7. What are the leading factors that restrict organizations from maintaining high-availability systems?
A7: Factors that limit orgs use of High availability and DR include cost, bandwidth, product limits, undefined SLA, lack of institutional support, and insufficient technical knowledge and/or best practices.

Money was the big winner on this question. There is always, always, always going to be a relationship between your budget and the capabilities you can obtain. My adivce is to be up front with with your IT professional about your budget, and work with them to understand how to get what you need within your means, and don't set your expectations unneccessarily high.

Q8. How does a geographically dispersed infrastructure impact disaster recovery planning?
A8 #1: If the primary datacenter is impacted by a disaster, then the outlying datacenter will experience higher loads and in some cases becomes the systems of record.
A8 #2: If it not previously planned and drilled, during major disasters (natural or civil), communication to outlying centers re tactics - or even that there's a problem - can be confused or conflicted.
A8 #3: Sometimes switching back to normal after DR can be just as difficult.

Can't say it enough, when it comes to disaster preparedness "Drill, baby, drill!" ;-)

I hope you enjoyed our recap of today's #CollabTalk tweet jam. If you feel like I've left something out, or if you just want to throw your 2 cents in, leave us something in the comments. If you found this information helpful, please give us a 5 Star Rating on PinPoint, so so we can reach more customers.

SharePoint Saturday Podcast

Hi everybody! After a nice week or so to unwind, I hope that we're all rested up after the big SharePoint Saturday Baltimore event. Okay, so what was I supposed to do in this blogpost again? Oh, yeah! Please allow me to present some silliness that our own Dustin J. Sparks (Twitter @SparkDustJoe) and Justin Mallette recorded Monday after the event. This is "Walkin' 'n' Sharin'", a podcast homage to Kevin Pollak's chat-show: Talkin' Walkin', in which Dusty spends over 30 minutes talking about SharePoint Saturday as Christopher Walken. Just don't ask me what the hell they were smoking!!'

Enjoy!

 

Alara and I had a wonderful time chatting with all the folks at the speakers' dinner at Meli bistro - that was a really cool venue! Thank you Enrique, Eric, Shadeed, and all the volunteers for setting us up in some really cool digs. As always you hosted an amazing event.

So, I have to say that my favorite part of the event was getting up in front of everyone at 8:30am and giving a live demo. No, really, I'm not joking! Acutally I'd kinda been up all night preparing things. Plus we rolled into the hotel at the last possible moment, so it was literrally like Eric gives me the keys to the wifi and I have just enough time to connect to my servers and prime my demo during the opening ceremonies. I went last of course, so by the time it was my turn to present, I was completely supercharged on raw adrenaline and caffeine. I was practically bouncing up and down in my chair. It was pretty epic, actually. Could you all tell how excited I was? Well, I hope at least I woke you up a little.

Speaking of, I'd like to take a moment to give props to our partners over at DocPoint Solutions, who were brave and came up to speak, although they didn't do a demo. And a big hand to all the folks at Portal Solutions who had a very professional and polished video presentation which I though looked *great*. It would not have been any fun if you guys hadn't participated. Apparently the dropout rate was 40%, so if it hadn't been for you guys I would have been very lonely up there. Put those Orioles tickets to good use!

But, I had the only live demo - and it worked. ;-) My demo curse is officially broken; I just need to always keep my demos under 5 minutes and I'll be fine, lol.

We had a great time sponsoring this event, though we were all dissappointed to miss SharePint this time around. (We'll join you at the next one.) All our folks found good presentations to get into on Saturday. We had an awesome time manning the booth and giving out coffee and cake. What a refreshing change that was compared to capabilities statements and logo inscribed bottle openers! We really loved hearing all your SharePoint stories, too.

By the way, congratulations to Mark Rackley (a.k.a. The SharePoint Hillbilly) on your new job. We all really enjoyed your last session at the Baltimore SPUG on jQuery in SharePoint and we hope you'll come back and visit us again soon.

You can read more [boring] stuff about the event in our press release: Liquid Mercury Solutions Sponsors SharePoint Saturday Baltimore 2012.